Terms & Conditions
Effective Date: May 2026
Business Name: Nicci Campbell Yoga
Website: www.niccicampbellyoga.co.uk
Contact Email:hello@niccicampbellyoga.co.uk
Phone Number:07775 828331
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the services provided by Nicci Campbell Yoga (“we”, “our”, or “us”), including yoga classes, workshops, retreats, online sessions, memberships, and related services. By booking, attending, or participating in any of our services, you agree to these Terms.
2. Eligibility
You must be at least 18 years old to participate in our adult classes or services unless accompanied by a parent, guardian, or authorised adult. By participating in our services, you confirm that:
You are physically fit and able to participate in yoga activities.
You have consulted a medical professional if you have any concerns regarding your health.
You will inform the instructor of any injuries, medical conditions, pregnancy, or physical limitations before participating.
2.1 Children's Yoga Sessions
Where classes or sessions are provided for children under the age of 18:
A parent or legal guardian must complete all registration and consent forms before participation.
Parents or guardians are responsible for informing us of any medical conditions, behavioural needs, allergies, injuries, or additional support requirements.
Children must follow instructor guidance and studio rules at all times.
Parents or guardians must ensure children are dropped off and collected on time where sessions are not attended together.
We reserve the right to refuse participation where a child’s behaviour may disrupt sessions or create a safety concern.
Parents or guardians acknowledge that yoga activities involve physical movement and accept the inherent risks associated with participation.
For safeguarding and child protection purposes:
We aim to provide a safe, respectful, and supportive environment for all children.
Photography or recording of children during sessions is prohibited unless expressly authorised.
Any concerns regarding safeguarding should be reported directly to us.
3. Health and Safety
Yoga involves physical movement and, as with any exercise programme, there is a risk of injury. You acknowledge and agree that:
Participation is entirely at your own risk.
You are responsible for monitoring your own physical condition during classes.
You will stop any activity that causes pain, discomfort, dizziness, or distress.
We are not liable for injuries, loss, or damages arising from participation except where caused by our negligence. You agree to follow all safety instructions provided by instructors.
4. Bookings and Payments
4.1 Booking
All classes and services must be booked in advance through our booking platform, or directly with us. Bookings are subject to availability.
4.2 Payment
Payment must be made in full at the time of booking unless otherwise agreed. We accept payment via the GymCatch App. Prices may change at any time, but changes will not affect confirmed bookings.
4.3 Memberships and Class Packages
Memberships and class packages are non-transferable.
Unused classes may expire after the validity period stated at purchase.
Memberships may not be shared unless explicitly authorised.
5. Cancellation and Refund Policy
5.1 Client Cancellations
Cancellations made more than [24/48] hours before the scheduled class may receive a refund, transfer, or credit.
Cancellations made less than [24/48] hours before the class are non-refundable.
Failure to attend a booked session (“no-show”) will result in loss of the session fee.
5.2 Business Cancellations
We reserve the right to cancel or reschedule classes due to illness, emergencies, low attendance, or circumstances beyond our control. Where possible, we will provide notice and offer:
A replacement class;
Credit toward future services; or
A refund.
6. Online Classes
For online classes:
You are responsible for ensuring you have appropriate internet access and equipment.
We are not responsible for technical issues outside our control.
Online content is for personal use only and may not be copied, recorded, distributed, or shared without written permission.
7. Workshops, Retreats, and Events
Additional terms may apply to workshops, retreats, teacher training programmes, or special events.
Deposits for retreats or events may be non-refundable unless otherwise stated.
Travel, accommodation, insurance, and related expenses are your responsibility unless expressly included.
8. Code of Conduct
We are committed to maintaining a respectful, inclusive, and safe environment. You agree:
To behave respectfully toward instructors and other participants.
Not to engage in abusive, disruptive, discriminatory, or inappropriate behaviour.
To follow studio rules and instructions. We reserve the right to refuse entry or terminate participation without refund where behaviour is inappropriate or unsafe.
9. Personal Belongings
You are responsible for your personal belongings. We are not liable for loss, theft, or damage to personal property brought to our premises or events.
10. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so under applicable law. To the fullest extent permitted by law:
Our total liability shall be limited to the amount paid for the relevant service.
We are not liable for indirect, incidental, or consequential losses.
We are not responsible for injuries arising from failure to follow instructions or disclose relevant medical conditions.
11. Intellectual Property
All content provided by Nicci Campbell Yoga, including videos, materials, logos, branding, class recordings, and written content, remains our intellectual property.
You may not reproduce, distribute, modify, or commercially use our materials without prior written consent.
12. Privacy and Data Protection
We process personal information in accordance with applicable UK data protection laws and our Privacy Policy.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
13. Photography and Recording
We may occasionally take photographs or recordings during classes or events for promotional purposes.
Please notify us in writing before the session if you do not wish to appear in photographs or recordings.
Participants may not record classes without prior permission.
14. Gift Vouchers
Gift vouchers are non-refundable and cannot be exchanged for cash.
Vouchers must be used before the expiry date stated.
Lost or stolen vouchers may not be replaced.
15. Changes to Terms
We may update these Terms from time to time. The latest version will always be available on our website or upon request. Continued use of our services after changes are published constitutes acceptance of the updated Terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Information
If you have any questions about these Terms, please contact: Nicci Campbell Yoga
Email: hello@niccicampbellyoga.co.uk
Phone: 07775 828331
Address: 9 New Park Road, Kingsteignton, Devon